FAQs

What can I spend my Power Points on?

The Power Points provides you with access to over 10,000 reward options: from CDs and DVDs to exciting experience days and plasma TVs & choice is almost limitless.

How do I access the Power Points website?

You will be sent your unique account details to let you to access your Power Points account 24/7, allowing you to spend your Power Points the way that you want. It is that easy! If you are having problems accessing the site or have not received your login details, please contact Customer Services on 0870 908 0088 or email csdept@peoplevalue.co.uk

How do I get my chosen reward?

Think of the site as a big shop. Just add your chosen reward to the basket, go to the checkout and purchase using your points. Your chosen reward will soon be sent to you for your enjoyment.

What if I do not have enough Power Points for the reward(s) I want?

You can top up your Power Points using a credit card, debit card or cheque to get the rewards you want right now. Simply add your chosen reward to your basket and you will be told the balance left to pay.

What if I forget my Username or Password?

Don’t worry, just call 0870 908 0088 to speak with Customer Service agent or email csdept@peoplevalue.co.uk and the team will soon get you back online. If you can’t wait, you can get a reminder of your username and reset your password by clicking here.